10 Ways To Identify A Reputable Commercial Storage Facility

Commercial storage

For any business owner looking for a reputable commercial storage facility, if you have never used one before, it can be somewhat daunting not knowing how to start looking, or more specifically, how to judge whether one storage company or another suits your business’s requirements.

Thankfully, it is not as difficult a process as some might think. To make it even easier, we have outlined the ten most important points you should assess regarding any Melbourne storage units you are considering hiring.

#1 – Research the Company’s History: Research the storage unit company’s history and reputation in the industry. Consider the company’s reputation within and its impact on your local community. Look for how long they have been in business, any legal issues, and if they have any accolades or awards.

#2 – Look For A Storage Facility With Positive Online Reviews: When choosing a commercial storage facility, one of your early tasks should be reading reviews from other customers who have used their services. Check various websites such as Google, Yelp, and Trustpilot, or their website to see what people say about their experiences. Look for patterns of positive reviews that outweigh the negative ones, and note any recurring comments, good or bad.

#3 – Check For Correct Licensing And Insurance: Make sure the storage unit facility you are considering is properly licenced and insured. This ensures they are legally allowed to provide secure storage services and have the necessary insurance to cover any damage or loss of your assets. Verify the company’s credentials and always ask for proof of insurance before signing any contracts.

#4 – Check for Climate Control: If you plan to store sensitive items such as electronics or documents, make sure the storage company offers climate-controlled units. These units help to protect items from temperature and humidity changes that can cause damage over time. Verify that the company’s climate control system is well-maintained and has backups.

#5 – Verify Their Security Measures: The security of your stored business assets is paramount, so ask the storage facility about their security measures. Look for features such as gated access, security cameras, and on-site security guards. Also, ask about their protocols for handling security breaches.

#6 – Ask About Accessibility: Different storage unit companies will have varying policies on when and how often you can access your unit. Some may have restricted access hours, while others may offer 24/7 access. Ensure you know each company’s accessibility policy and choose one whose policy aligns with your needs.

#7 – Enquire About Additional Services:  Some commercial storage companies offer enhanced amenities such as office relocation truck rentals, package acceptance services, or on-site packing supplies. These services can save time and money and make your storage experience more positive.

#8 – Request An Inspection Of The Facility: Visiting the storage facility in person allows you to inspect the units, security measures, cleanliness, and overall property condition. Check that the facility is well-lit and that there are no signs of pests or rodents. Also, inspect units for signs of damage, wear and tear, or poor maintenance. Finally, check the storage units are the right size for your needs.

#9 – Ensure Clarity On Fees And Contracts: Ensure you fully understand the fees associated with renting a storage unit and the details of any contracts that may be required. Ask the storage unit company about discounts and any additional fees or charges, such as late or early termination fees. Ensure that you are confident the costs align with your budget.

#10 – Compare Multiple Companies: Compare multiple storage unit companies before making your final choice. Look for the best deal, customer service, and overall suitability. Request quotes, ask questions, and read reviews before deciding.